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If you, as an end user, have questions regarding one of our products, we recommend:

  1. Reading the operating instructions
  2. Asking the retailer from whom you purchased the product
  3. Browse the FAQs here on this page
  4. Call our free service number

You can reach us during service hours via our service hotline 00800 48720741.

Service hours

Monday through Thursday

8:00 a.m. – 12:30 p.m. and 1:30 p.m. – 4:00 p.m.


8:00 a.m. – 12:30 p.m. and 1:30 p.m. – 3:00 p.m.

Our retail partners, please continue to contact the respective contact in our distribution department.